France-first beta · orientation only

Your health deserves clarity. |

Healthable guides patients from first symptom to the right specialist with a structured intake, red-flag detection, and a clinician-ready brief before the first visit.

  • Guided symptom intake with NORA, your AI health companion
  • Clinician-ready case summary via ARNO before your first visit
  • Red-flag detection & urgent routing — built for France
Complex-symptom focus Not a diagnosis tool GDPR compliant
4.8/5patient satisfaction
150+beta signups
≥80%routing accuracy target
100%GDPR compliant

Why Healthable exists

The right care exists.
Patients just reach it too late.

Healthable structures symptoms earlier, detects the right specialty, and helps each specialist receive the context they need before the first consultation.

Care delayed
73%

of people in France gave up at least one act of care over the last five years.

Appointment delays are one of the main reasons patients abandon care.

Specialist wait
4 mo

average wait cited for dermatology in France.

A wrong first referral can turn one delay into several.

Diagnosis delayed
25%

of rare-disease patients wait at least 5 years for a diagnosis.

Poorly structured early symptoms create diagnostic wandering.

Healthable does not replace doctors. It helps the right patient reach the right doctor with the right context.

Topic 01

More people in France are giving up care.

The latest FHF x Ipsos BVA barometer shows a sharper deterioration in access to care, not just inconvenience. The strain is now changing patient behaviour at scale.

  • 73% of respondents said they had renounced at least one act of care over the last five years.
  • More than half of that renunciation was linked to longer waiting times.
  • FHF also said one in two people had already gone to emergency services without a true emergency, often for lack of alternatives.
Open the March 17, 2026 source
Topic 02

Waiting for the right specialist is still a major barrier.

France does not just face delays in treatment. Getting to the correct specialist is itself a delay point, especially when primary care, referral, and specialist availability are all under pressure.

  • In the OECD’s 2025 review, waiting times in France were among the longest in the surveyed countries for GP or nurse appointments.
  • For specialists, the OECD said just over half of respondents across surveyed countries waited a month or longer.
  • FHF’s March 2026 examples cited around 4 months for dermatology and 3 months for cardiology.
Open the OECD waiting-times chapter
Topic 03

Diagnostic wandering is still happening over years, not weeks.

Ameli’s 2026 rare-disease guidance makes clear that some patients still spend years moving through symptoms, tests, and referrals before appropriate diagnosis and care.

  • Ameli says several years can pass between first symptoms and an adapted diagnosis or care pathway.
  • It states that 25% of patients wait at least 5 years for a diagnosis.
  • The article explicitly encourages patients to describe all abnormal symptoms because fragmented information slows recognition.
Open the ameli.fr article
Topic 04

Access problems are not isolated. They are territorial.

Another FHF release from January 2026 showed that access difficulties persist across the country, with rural and smaller municipalities hit especially hard.

  • 40% of people said it was difficult to access healthcare where they live.
  • 63% said access to a specialist was difficult, and 24% described it as very difficult.
  • 36% felt they lived in a “medical desert,” with rural areas feeling the pressure most strongly.
Open the January 21, 2026 source

Patient Story

A realistic route through medical wandering.

This short film introduces the Healthable concept through a French patient journey: repeated symptoms, uncertain referrals, then a clearer route through NORA and ARNO.

French everyday realism Medical wandering to clarity NORA intake to ARNO brief
What this should convey

Not a diagnosis tool. A clearer patient route.

The video should make the problem immediately legible: the patient is not just waiting, she is repeating herself, collecting papers, and still unsure which specialist actually makes sense next.

Best use

Strong for both B2C and pitch conversations.

For patients, it creates recognition. For partners and pilots, it shows how NORA structures the story and ARNO prepares the next consultation before the first visit happens.

How it works

From first symptom to the right specialist in 4 steps.

No more bouncing between GPs. Healthable guides you through a clear, structured journey — and makes sure your doctor is ready before you even walk in.

Scroll to reveal each step

Structured intake 5-minute guided briefing Symptoms, duration, history, and medications are captured clearly.
1
NORA intake

Tell NORA your symptoms

Answer a guided intake designed for routing support. NORA asks one clear question at a time and builds a complete symptom picture without trying to diagnose you.
Safety check Urgent signs screened first Emergency symptoms trigger an immediate stop and escalation message.
2
Red-flag review

NORA detects red flags

Urgent symptoms are flagged immediately. Non-urgent cases are carefully structured into a clear timeline so nothing important gets lost between appointments.
ARNO intake Specialist profile + access Each doctor confirms their exact subspecialty, referral fit, and portal login before patients are matched.
What ARNO captures Precise clinician-side routing rules
Specialty family, subspecialty, and whether the clinician is medical, surgical, or interventional. Best-fit referrals, exclusions, and the tests or documents required before review. Booking, profile, and referral links so the handoff can move directly into scheduling. Secure account creation so specialists can log in and access only their own matched patients.
3
Specialist intake

ARNO learns exactly which specialist this is

Instead of a generic doctor portal, ARNO asks precise clinician questions so the match is based on the real subspecialty, referral rules, and practice setup of that surgeon or medical specialist.
1
Exact specialty and subspecialty Examples: electrophysiology, inflammatory arthritis, hip surgery, headache medicine, or autoimmune dermatology.
2
Referral fit, exclusions, and required work-up ARNO records which patients are appropriate, which should be redirected, and which scans, labs, or notes are needed before review.
3
Links and secure specialist access The portal can include professional profile links, booking links, referral instructions, and account creation with password login for patient access.
Right match First visit starts informed The specialist already sees the story, urgency, and intake details.
4
Specialist visit

See the right specialist

You arrive with a clearer path, not a blank page. The first consultation becomes more focused because your history and routing rationale are already in place.
NORA intake
Red flags
ARNO intake
Right specialist

Healthable, by your side at every step.

NORA combines guided intake, expert routing, and clinician coordination so your care journey actually goes somewhere.

Your programme9:41 ▪▪▪
✓ Intake validated
Étape 1 · NORA session complete
Symptoms documented · Specialist identified
NORA · Session 1
Palpitations · Joint pain · 3 months
ARNO · Specialist intake
Subspecialty, referral fit, links, and portal access ready
Post-consult follow-up
Coming soon
A clear view of your progress
Personalised weekly guidance
Direct access to your expert team
A patient community so you're never alone
Validated educational resources

Navigating the system alone isn't enough.
Guidance changes everything.

With Healthable, you don't face the healthcare system alone. You move forward with clarity.

Time lost before the right specialist

Illustrative operational model of how better intake, red-flag handling, and structured briefs can reduce wasted routing time. Lower is better.

12 mo 6 mo 0
Month 1Month 3Month 12
With Healthable
Without guidance
Month 1Initial orientation friction
Month 3Structured routing starts to compound
Month 12Gap remains wide without guidance

With Healthable + NORA & ARNO

  • Reach the right specialist faster
  • Structured symptom timeline
  • Clinician-ready brief before consult
  • Urgent red-flag detection
  • Expert team when you're stuck

Without Healthable

  • Bouncing between GPs
  • Repeated vague referrals
  • Self-managed obstacles
  • Missed diagnoses

Field Notes

What patients and clinicians actually describe.

This section avoids polished “success testimonials.” Instead, it shows the recurring patterns we keep hearing in interviews and early product conversations.

Composite patient story01

“I wasn’t looking for a diagnosis online. I just needed someone to help me understand which specialist made sense next.”

CL
Camille, 33 No profile photo shared · fatigue, palpitations, repeated referrals
Composite patient story based on recurring intake and routing patterns, not presented as a verbatim published testimonial.
Composite patient story02

“The worst part was restarting from zero every time. I wanted the next consultation to begin with context, not with me re-explaining everything.”

ND
Nadia, 41 Profile withheld · chronic pain, multiple consult restarts
Another composite story reflecting the experience of patients who get bounced between specialists without a clear handoff.
Clinician interview03

“A significant part of some first consultations is still re-orientation. The patient arrives, but the case has not really arrived yet.”

VS
Visceral surgeon France · clinician interview, not presented as a national statistic
We can replace this with a named quote later if you get explicit permission and source attribution.

Pricing

Simple, transparent pricing.

One plan. Everything included. Cancel anytime.

400/month

Full access to NORA intake and ARNO clinician handoff for your practice. Built for specialists in France.

Join as a specialist

Per specialist, billed monthly. Cancel anytime.

  • NORA guided symptom intake
  • ARNO clinician handoff brief
  • Urgent red-flag detection
  • Specialist routing recommendation
  • GDPR-compliant · France-first
  • Responsive support team

Are you a clinician or hospital looking to pilot ARNO?

Request a pilot

FAQ

Frequently asked questions

Healthable is a France-first digital health platform helping patients with complex symptoms navigate the healthcare system. NORA guides your intake, ARNO produces a structured brief for your specialist.

Patients in France bouncing between GPs without a clear direction — especially those with multi-system symptoms like palpitations, fatigue, joint issues, or inflammatory conditions.

No. Healthable does not diagnose. It helps you organise symptoms clearly and routes you toward the right specialist type. Diagnosis is always made by your doctor.

ARNO (Adaptive Routing & Navigation for Orientation) produces a clean, structured case brief that clinicians receive before the first visit — saving time and improving first-consult quality.

All data is stored in France, fully GDPR-compliant, and never shared with third parties. You own your data and can export or delete it at any time.